Privacy Policy

1. Information We Collect

We collect information necessary to provide autonomous CRM and voice services, including account credentials, workspace settings, uploaded knowledge documents, and integration API tokens. All data is encrypted in transit and at rest using AES-256 standards.

2. Voice Recordings & AI Transcripts

Voice recordings processed via Zendeet AI Voice and conversational chat transcripts are securely stored in your private workspace database and are never used to train generalized third-party machine learning models without your explicit consent.

3. GDPR and CCPA Compliance

We respect your privacy rights under GDPR and CCPA. Customers have the right to request data export, modification, or complete deletion at any time by contacting privacy@zendeet.com.